Showboat Compliment - Thank you for your service
ATLANTIC CITY, NEW JERSEY -- On Monday, March 4th, 2002, we forgot to load one of our travel bags into the car at the Showboat Casino Hotel Valet service in Atlantic City, NJ. We discoverd the missing bag when we got home to Connecticut. Several phone calls to Security, Lost and Found, and Valet services produced no results. Finally, Miss Jones took the interest in our problem and did a thorough search of the bag storage area and found the bag. She called us in Connecticut and told us she would mail the bag to us the next day. This made my day as my wife was very upset with the loss of this bag. It contained her address book which was an accumulation of names and addresses over the last 40 years. Additionally, we purchased a new car on this trip and all the paper work associated with the sale of this car was also in the bag.
My wife was sick to her stomach before she got word of the bag being found. We would like to compliment Miss Jones for her interest in our problem. Others did not make much effort to look for the bag.
I would like if you could do the following:
Please insert a commendation in Miss Jones's personel file for going above and beyond normal service.
Thank you for your help.