Ace cash express Complaint - collections department
IRVING, TEXAS -- a representative called my home at 2pm I went to get reciepts. I asked what numbers she needed from the reciepts and she hung up on me. I called back four times and she hung up each time because I could hear background noise and the fourth time she answered me I asked her not to yell at me since I wasn't yelling at her but she wouldn't hear of it.I hung up and called again hoping that she had calmed down. I just wanted to get the matter resolved I have the proof so what was the problem. I have a copy of the whole incident on tape. This was very unprofessional. Is this the type of people you have working for your company.
To help keep me as a potential future customer, I would like the following:
Have your employees go through anger management. This is a job where employees are suppose to use tact and take control of the situation. I want an apology I didn't deserve to be treated that way .
At the very least I would like a response from your company regarding this incident. Thank you for your time.