Dealing with Success Complaint - Directory Listing Service Failed
COLUMBUS, CINCINNATI, OHIO -- I selected to use DirectoryM.Com for 4, 3 month period of online display. I was informed by the sales person by phone that I wasn't getting proper service for being a directory or possible lead generation then I could cancel the last three 4 month periods.
Note for Nov 06, Dec 06 & Jan 07 that I received 15 click as indicated by my backend reporting system and knew that I hadn't recieved any inquiries. I spent $500.00 and this gave me a click ratio of about $38.50 cost per click. As a small consulting firm, this will cost me big time.
E-Mailed the company twice in January with notice of cancellation and got no response, then at the end of January got a notice from them that my email wasn't read. Looked up again and finally they acknowledge but then 2 days later stated I couldn't cancel because of the agreement signed. Multi errors on agreement but also they put a logo for another company. I'm fighting this via my credit card and sure I'll win.
It's directorym.com and the have some high powered online publications they set up directories for but the directories for each are hard to find.