People PC Internet Services Complaint - Unauthorized charges
GALVESTON/HOUSTON, TEXAS -- Watch out!
People PC Internet Services sound like a great deal, but here in Galveston Texas, the service is sporadic and you can get bumped off anytime!
I signed up for a 30 DAY FREE TRIAL and then called to CANCEL easily within and way before my 30 days were up. THEY tell you that they will give you two more free months and this is MISLEADING. Even though you told them to cancel, they keep your account open for two more months and then hit you with another monthly charge. You have to call them AGAIN and then they act like you never told them to cancel in the first place. You have to cancel AGAIN and they won't refund your money, saying they can only cancel your account once.
So, moral of the story is: If you CANCEL YOUR ACCOUNT, ASK FOR A CONFIRMATION NUMBER. Do not take the 2 additional free months.
AND: When you call them, they have a recording that's say that they are experiencing "high volume calls" and it's better for you to call back. DO NOT HANG UP, STAY ON THE LINE. The wait is not that long at all (6 minutes). They are just trying to buy themselves time for their misleading, unethical policies.
I will never recommend them to anyone!