Lexus Complaint - 2007 Lexus 350 HID AFS Headlight Problem
LOUISVILLE, KENTUCKY -- I bought a new 2007 Lexus 350 on January 12. I can barely see when I drive it at night because the headlights, which are HID AFS, only illuminate about 5 or 6 feet in front of the car. I can only see about the bottom third of the car in front of me and there was is a bouncing black line with what looks like a black wall above the line. The lights are ok on bright. I took it back to the dealer twice with no results. He said it would be ok with the AFS off...it wasn't ok, just the same. And he said the company wouldn't let them adjust the lights. They appear to be set too low. I am waiting to hear back from the Lexus customer service 1-800 number. The guy I talked to there said that if the lights were 'in spec', there was nothing they could do. I drove a 1991 Lexus 400 for the past 16 years with practically no problems, so I am in shock about this new Lexus. It is a huge safety hazard. I wonder if all cars with HID AFS lights are like this or if it's just mine?? I can't imagine anybody being pleased with a car that they cannot see to drive in at night.