Great Hearts, Inc Complaint - Waiting for 9 weeks still haven't fixed?!

Review by sundui on 2007-02-13
BUENA PARK, CALIFORNIA -- I purchast 2 Yamaha HS80M studio monitors Dec 14, 2005. I haven't use until Sep 1, 2006. Because I was building recording studio. My studio building done by Sep 1, 2006. Then I bring out brand new 2 monitors put on the studio desk. But 1 of them has High Tweeter distorted...
Finally I call Yamaha, they gave me local distributor phone and address. I went to that place Dec 06, 2006 gave 1 of my monitor. They said it would be 4-6 weeks. But under warranty. I said Okay.
Now Feb 13 I still don't have my monitor.
I called Yamaha today, They said If you can't wait , you have to buy another one. I don't think any customers would treat like that! So do I!!!!!
Please help me, If they don't have a part just send me another one, I'll send to them first one.
My Studio shut down for 9 weeks!!!!
Comments:1 Replies - Latest reply on 2007-02-13
Posted by Anonymous on 2007-02-13:
Sorry to rant on you but why did you wait 9 months before checking the monitors? They are a major investment for a studio and would have been worth a few minutes or a few hours to test them in 2005.

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