EBay & Match.com Informative - Poor service
I am a finally back in the US after a few years as CEO for a major global 1000 company based in Moscow, Russia. I recently returned to start my own business. My complaints, range a bit as you'll see:
1) eBay has been sending me an invoice for a service purchased on there web-site. I've never been a part of eBay, nor, subscribed to there service or anyone affiliated with them. You do NOT do business online from Russia, even personal. I've got no wife, no eBay history...must be my dog!
I am warned this is beyond the 30 day limit??? So, I called.
Upon calling the 1-800 number to complain, I was connected to a call center in VA - after complaining, I was hung up on by the call center rep. eBay really has no idea what/who they are getting involved with.
2) I recently joined match.com just to get to know some new people in the city, OK and maybe that special someone.
If you go to the "My Account" tab (if you are a member), you will most likely (though you think it is your account info), be guided to Dr. Phil for a subscription to a magazine, and guess what I learned...the web-site debits your account no matter what, no matter who or why for Phil's publication. How many people have been cheated out of money here...I only learned about because, ironically, I bank online.
If my bank would not have notified me that this "automatic" charge for some magazine (which I don't know of or care of) was being charged to my card, I'd of stopped it. Dr. Phil - be ashamed and reevaluate your relationship with Match.com. BTW, Phil...match.com will not give me the money back for that, nor the subscription. And you help so many people feel better about themselves...
I've only been back in the states for 6 weeks. Many things have changed...many the same. Unfortunately the above is in the gutter for me. And, if this is America, I am ashamed to call myself one.