Kentucky Fried Chicken Complaint - Treated Unfairly by KFC and its associates
JAMAICA, NEW YORK -- KFC 114-25 Sutphin BLVD Jamaica,NY 11431
On the evening of January 3, 2007, I purchased potato wedges,two snackers and a 12 piece of extra crispy chicken.
I ate a few pieces of the extra crispy chicken I purchased from KFC and my daughter(14) ate the snackers.
As I was eating, I noticed a bleach or chlorine type of taste and thought that it may be a different ingredient added (trans fat,etc).
The more I ate the stronger the taste became,so I stopped eating.
I proceeded to place the chicken in it's container and tied up the plastic bag.
Morning came and my daughter had diarrhea and I wasn't feeling too good,so I reported this to www.kfc.com and called their 1 800 number. I also began to put half of the remaining pieces in the freezer.
On January 5,I received a call from Gwen and was told that they need the pieces for testing and that someone would contact me by Monday concerning this. She went on to say that she was taking the place of the supervisor that was on vacation. Mark (The main person) left a voicemail message that Sunday(7th)at 7:30 in the evening, telling me to call him on Monday. I called several times but he never spoke to me.
Ms. Reyes called me on Monday and apologized that she could not get in contact with me;she said nothing about a vacation but told me she needed the pieces for testing and she would give me my purchase price and a few coupons for my inconvenience. She went on to say that I would have to sign that I received the money.
I was insulted but provided the chicken.
A few weeks pass and I receive a call asking me What I would like to happen. I stated without the results, I cannot begin to tell you.
It was then I was notified that Mark stated that the pieces were never going to be tested. I heard this from Dave.
Next I receive a call from Kandy from Gallagher Bassett (Miramar FL) and she tells me that she needs two years doctors reports. I told her that I would like the results of the tests.
A week later she assures me that the tests are being conducted and it would take another week and a half for the results.
I email her back and she responds with "Our labs do not test for alleged chemicals and that I could have the other pieces tested if I wanted(what a slap in the face).
They know that I cannot afford the tests and they didn't even check for bacteria,stating that I was the only one that reported this.
I said "what about those who ate and probably thought they had the flu" and nothing was said.
They have treated me unfair from the beginning and have disrespected my daughter indirectly.
Anything that you can do will be deeply appreciated.
Take care and God Bless.
Sincerely and Respectfully stated
Ps- If you only knew what their prior Health violations revealed; you wouldn't eat there.
I notified KFC and the Health Department came out 13 days later.
They had more than enough time to "clean up."