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Netease Complaint - Netease lies
Complaint
SACRAMENTO, CALIFORNIA -- I purchased 3 months of internet service by telephone for a former friend that didn't have a credit card only to find out a week later that he had secured an ISP. I was never told this was a non-refundable deposit or I never would have paid. I can't use this dial-up service as I use broadband.
To help keep me as a potential future customer, I would like the following:
I want my money back, this service was never used.
At the very least I would like a response from your company regarding this incident. Thank you for your time.
To help keep me as a potential future customer, I would like the following:
I want my money back, this service was never used.
At the very least I would like a response from your company regarding this incident. Thank you for your time.
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