Perkins Motorcity Dodge Complaint - Engine Replacement
COLORADO SPRINGS, COLORADO -- Nine years and 48,000 miles ago, we had an engine replaced in our minivan or at least it was supposed to be. From the beginning I was suspicious because the new engine didn't really seem new. We received a warranty that required us to allow this company to do engine checks every so many miles and we had to pay for these, one time as much as $800, but if we didn't do this the warranty would be void. For the past several years this engine has been terribly loud and the reliable mechanic I have now says the engine was never replaced. The van now sits in my driveway and will not even start. I'm sure nothing can be done now to help our situation, but if it prevents someone else from being ripped off, I will accomplish something.
At the very least I would like a response from your company regarding this incident. Thank you for your time.