Netspend- MetaBank Complaint - No Access
AUSTIN, TEXAS -- I received a direct deposit of my tax refund at 10p Thursday 2/15 and as of 2:30p Saturday 2/17 I still don't have my funds available to me. I called a few days prior to see if the amount of the refund would be a delay and I was told 24-48 hold for supervisor review. I spoke with 3-4 supervisors all telling me different deposit times to now being 10p tonight. I was told midnight Friday, 2p Saturday and now 10p Saturday and before that Tuesday 2/20. I used this company for prepaid Visa because I liked that I got text alert of all my transactions and not having to deal with banking fees and overdraft charges. All those conviences can't began to fix this one major inconvience. Ironically I can't google a decent bad bank practice to report them so I'm venting it here.