Harris DDS Complaint - Unreliable dentist
DENVER, COLORADO -- Dr. Harris was not in the office on the day both my wife and I had our appointments, but the office staff told us to come in anyway for our cleaning, even though most of the staff was sick. The receptionist that day and the office manager were rude and incompetent. They didn't know where the correct paperwork was, and at one point, put my dental records into my wife's file, and began discussing treatment with her.
The hygenist told my wife that she had two cavities, and told me that I really need to get my crooked teeth fixed before they cause more problems. I am 32 years old, never had a cavity, and have three teeth that are slightly out of line, but most people never even notice. The hygenist was terribly condescending, and tried to make me feel bad about my appearance.
My wife and I both had to schedule an additional appointment to come in and see Dr. Harris within the following weeks.
During those visits, Dr. Harris told my wife she had four cavities, and told me I had two. She explained to us both separately, her version of what a cavity is, which essentially amounts to a deep pore in the tooth. She wanted to drill and fill our teeth as some type of preventative measure. We were both a little concerned about this theory, so in the following weeks, my wife (who supposedly had four cavities) went to another dentist. This dentist told her, that, yes, she had some deep pores, but most teeth do, and that at this is nothing to worry about. This dentist also said that they could, maybe, eventually develop into cavities (this is how cavities are formed, after all), but that there was no reason to start drilling into perfectly good teeth at this point.
We sent a letter to Dr. Harris addressing our concerns about her practices, and got nothing more than an extra bill for the small amount our insurance company wouldn't pay because of the extra appointments we had to make because Dr. Harris was sick one day.
I am appalled that this dentist is undoubtedly drilling unnecessary holes into other people's teeth that don't even need the work done. I'm sure she's making a lot of money from her patient's insurance companies.