Invisible Fence Complaint - We Do Not Honor Our Contract!!!!
SARATOGA SPRINGS, NEW YORK -- Invisible fence containment did not work for my English Pointer. They simply would not accept that it was never going to work for my dog because of her breed as a hunting dog. They accused me of not training the dog correctly no matter how much I told them I tried. My dog was a rescue and I had no idea that this fence was never going to work for her. I found that out later after researching English Pointers. I did ask them repeatedly, however, that I was afraid it might not work for her and asked if I would be refunded. The salesman and the trainer reassured me many times that I would be refunded in full as the contract clearly states. They will not honor their contract period. Now, I have to install a wood fence to contain her, so I will be paying for this twice. It's a scam and I would never recommend IF to anyone.