EliteXtreme Complaint - Don't Buy from EliteXtreme
Just a warning to buyers: after ordering from EliteXtreme, and having them not ship in the time stated on their website (1-3 business days), I started researching the company online and found several very negative reviews.
My experience: they shipped about 10 calendar days after my order. I called their telephone number, but always got a busy signal during the hours they were open (I called several times), and when calling at night, just got a message to call them during the day.
One of the cell phone covers I ordered is NOTHING like the color shown in the picture on the website - I got baby blue instead of aqua. Also I ordered (stupidly) a hands free kit that doesn't't work. I decided to return both items. On their invoice, EliteXtreme says to go to http://www.elitextreme.com/rma.html to find and complete the return form. Guess what? When you type in that address, it simply goes to the EliteXtreme home page. No return form. After searching through the site map, and doing a word search, I couldn't find a return form.
I consider myself lucky that I even receive what I ordered, because there is no way to reach anyone to change or return an order.
They seem to be tied into a lot of websites, but it doesn't't mean they give a good product. I would strongly encourage everyone NOT to purchase from them.
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