Trip Rewards Complaint - Beware - Trip Rewards deletes Points/Accts

Review by consumer_advocate on 2007-02-21
Watch your back and read the small very small print when dealing with Trip Rewards,a subsidiary Wyndham Hotels that offers redeemable points for staying at selected hotels. Beware that Trip Rewards can arbitrarily delete your accumulated points and account without notifying you based their convoluted definition of inactivity. They particularly like to delete with accounts with a large point balances. Anyone for a class action lawsuit?
Comments:6 Replies - Latest reply on 2007-02-22
Posted by Anonymous on 2007-02-22:
Please do start a class action. Then when you win the lawyers will be richer and you get a coupon for one free night at a Wyndham of your choice (severe restrictions apply).

Did you ask why your points were deleted?
Posted by *Brenda* on 2007-02-22:
Why do people always think that class action lawsuits are the way to go?
Posted by N. on 2007-02-22:
Well if reading the fine print is recommended to avoid this problem, then what exactly is the problem? If the rules are there in print for us to read, then we really can't get upset when the rules are enforced, right? Why do people think that companies cannot make and then enforce policies?
Posted by warddw1526 on 2007-02-22:
I think people want a class action suit because it is easier to go in a group, instead of going it alone. Maybe they also think it will cut down on the costs, if split amongst more people.
Posted by MRM on 2007-02-22:
Ordinary citizen that file class action lawsuits does not necessarily want money. They want to teach the company a lesson not to cheat their customers.
Posted by Anonymous on 2007-02-22:
MRM - That was pure gold! Great comment!

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