Cowles Ford in Woodbridge, VA Complaint - Ford focus - bad service
bad service - Complaint
NORTHERN VA, VIRGINIA -- I bought a car from Cowles Ford in Woodbridge, VA and got the loan from Ford Motor Credit. A week after buying the car, Cowles called me into there office to redo some paperwork. I noticed the prices on the paper were erased sneakingly upping the total price to $6,000.00 more then amount I was told I could have the car for. I was informed because I had car for over 3 days, I was stuck with the car and the total price.
I went to another Ford dealer on Rt 1 in Alexandria, VA to trade in this hig priced car and was approved for a car however, I couldnt get anyone at that Ford Dealership to help me even after I got a letter for a loan approval. And to make it worst the manager informed me she promised I would have a better experience then the one previously mentioned.