Woodmont Real Estate Complaint - Complaint about this horrible company
SANTA CRUZ, CALIFORNIA -- What could be worse than having a bad experience in an expenssive state like California specially when you are not ready financially for it??
*Well my problem started with 1010 Pacific Apts located in downtown Santa cruz when we moved in and we signed 1 year lease and we;as a bonus,recieved 1 moth free , we decided to divide it over the year so we could save some money.My apartemnt was one bedroom 558/sf for $1399 we paid $251 Security deposit.
*we stayed about a year and we asked for a renewal as you all know and to recieve an offer we should at least sign for 6 month lease.
The manager was so terrible it took her 3 months to decide the new rent and gave us excuses such as the owner's mother died and can't get on hold with her,the owner in a very bad mood because of her mother's death.
Anyway, those three months, we were paying normal rent and finaly, she sent us the new lease but by this time we knew that my husband job contract was gonna end and we won't stay for 6 month of course we continued paying normal rent.
Before the end of my husband contract about a month ,as the lease term says, we informed the manager that we are moving by the end of the month to another state for business.
the move out date we cleaned the house and we went to her office to ask her to do the walk through with us,she said no that's fine they are going to take care of everything and send us the paper. And she metioned that the apartemnt is already rented 2 weeks from now(the move out date)
*3 weeks later we recieved a letter that says that there was tears and ware, heavy cleaning job, painting and carpet replacement that has been done in my apartement and exceeded my security deposit about $1800 which make the total of $2050.
we were shocked,specially we weren'r ready for that money at all as we moved into a cheaper state.
they sent us a bunch of reciepts and two proposals.
the lease says that the tennant accept financial responsibility for any damages.
one proposal of the two was for a kitchen counter for $1050(they said it was granite and it was fromique).
Another proposal for a living room carpet for $472 and the surprise that the proposal was made 2 month before our move out.....!!! Gee...!!!they got that proposal before my move out..!!! how did they even know that it was gonna move and that was only the carpet in the living room that needed to be changed and not the bedroom????
My husband paid everything less the proposals and asked for the official reciepts.
They surprised us by taking the counter top out of the remaining balance and said this is normal tear and weare and they are not charging us for it but they charged us for paint work, and carpet replacement which i believe is normal tear as well.
It olso took them 2 months to get the carpet reciepts and we noticed that the service date was differnt than the one they sent first time on the proposal.
we figured out that the money they asked for was the one month rent that they offered us in the beginning and a normal security deposit(as the current security deposit for my Apt is $900).
They reffered the whole case to a a horrible collecting agency that use to call us and threat us on contacting my husband employer and reported us to 3 credit bureau plus a monthly fees.
so instead of paying $472 we now have to pay $513.
we called the agency and we told them that the manager did't do the walk through with us and they said there is no prouf that the manager denied to do that walk through.
check over that web site and see other pepole review
about their service and trapping pepole for money http://www.apartmentratings.com/rate/CA-Santa-Cruz-1010-Pacific.html