JetBlue Complaint - Poor Arrival Service
QUEENS, NEW YORK -- As a driver for a New York area car service, there are daily occasions when I must pick up customers at the area airports. I have noticed there are ongoing problems with the arrival procedures at all the airports, but those that are happening with increasing chaos at Jet Blue's Terminal 6 at JFK are absolutely inexcusable. Anyone going there to pick someone or even to drop off a friend know how difficult it is to even get close to the arrival and departure terminals. There isn't anywhere where people can wait until the people they are waiting for call them to tell them they are ready to leave. Jet Blue parking lot has been totally torn up and no one's getting anything done about. It's almost as if they make the parking lot unusable just to aggravate everyone. Many airports have a waiting "cell lot". At JFK's JET BLUE, however, everone blocks the entrance and every once in awhile security comes by and annoyingly beeps their wistle. Everyone leaves and comes right back. People are getting abusive with one another. It's just a matter of time before someone really blows it and something really tragic happens.