INSTED Complaint - French language school
During my junior year of college, I decided to spend a semester in France skiing and studying French language. I saw that a Swedish program named INSTED ran a language school in the famous ski resort town of Chamonix, and I enrolled for a semester.
INSTED turned out to be a shoestring/storefront operation. Although it claims to be associated with a French university, its headquarters are in Sweden and it is run out of a small storefront in Chamonix. On its website, INSTED promises that classes are tailored to the student's ability level and limited to 20 students. During the time I was there, the classes were frequently larger. I liked my professor and the other students, many of whom were Swedish, but the class was too slow for my level. I took high school French and am by no means fluent, but the class was aimed much more at beginners. All the students were divided into two groups and mine was supposed to be more advanced. So the educational part was not so good for me.
INSTED also provides accommodations, apartments for the semester. I chose a shared apartment with a private bedroom. When I got to me apartment, though, I found a shared bedroom with someone already in it. It has turned out fine to share the bedroom but my parents paid over 1000 euros extra for it. When they asked INSTED for a refund, INSTED refused. So I don't know about trusting the program with your money.
INSTED didn't keep its promises.