Roni Lynn Deutch Informative - Terrible Business Practices

Review by PHATBOY on 2007-02-27
SAN FRANSICO, CALIFORNIA -- I spent over three years waiting for tax help only to be dropped after I began to question why I had to send duplicate copies of every document,they continuously lost or misplaced documents.

Too many people handling important papers,well over 20 people in three years and most quit or left,now I am back to square one after three years and more taxes. Completely unprofessional
Comments:4 Replies - Latest reply on 2008-08-12
Posted by Liz on 2007-02-27:
I recommend using TurboTax software or using it from online. It costs $29.95 to send it electronically if you are so inclined to spend the money. I used it again this year, and I got more money than I thought would be getting. And to top it off, I've already gotten my refund.
Posted by S on 2007-02-27:
I use Been doing my taxes online for years now. I works great...and is very easy. Plus they remember everything from years past, so it makes the process very quick.
Posted by S. on 2007-02-27:
I may be mistaken because I really haven't listened to her TV commercials that intently, but I believe Roni Deutch is an attorney/firm who tries to solve tax problems. Such as, no filing for a while, owing back taxes, etc. Would TurboTax or TaxAct handle cases like this? Going by the comment of 'I am back to square one after three years and more taxes.', I believe this may be it.
Posted by dodad on 2008-08-12:
Well Phatboy I second your emotions I could have written your letter, the same happened to me.
However I would add that they were so nice and puffed a lot until I paid off the required fee, then
the snotty attitude, then every time we received a request for additional information with a suspense date the letter always arrived after the actual deadline.

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