DirecTV Inc Compliment - I love DirecTV
DALLAS, TEXAS -- I have had DTV since 1996. It is the only company I have never had any serious problems with. When I have had a problem they are quick and courteous about solving it. I wish more companies would follow their model. I really like the fact that when you are with a company for sooo long they recognize it and treat you accordingly. They call it the A-list.
A lesson to other companies: if you have a customer who is willing to spend money with you for over 10 years when switching to another company is so easy, treat them well. I actually feel somewhat important when I talk to them. I sure wish ATT or SBC or whatever they are calling themselves now would take a lesson.
I have been with them for 25 years and they could care less about me most of the time.
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