Ganley Chrysler Jeep Informative - Ganley salesman are liars
CLEVELAND, OHIO -- Initially I found an online ad for a specific used van from the Ganley dealership. I submitted all of my information online for a loan and emailed them letting them know I wanted to purchase the vehicle. Upon entering the dealeship the salesman stated the vehicle VIN in the ad was for a newer more expensive vehicle. They told me it was a 'typo'. While I was in the dealership the salesman began selling me a different model. While trying to get the vehicle down in price as much as I could the salesman must have went to his boss at least 8 times within a 2 hour period. He also did the "what if I said $XX.XX" but in increments of $100 about 15 times. Very insulting to anyone with half a brain. I finally settled on a price and drove the van home. Later that night I discovered the same van and VIN number advertised online for $2000 cheaper. I emailed and called the salesman the next day only for the salesman to tell me it was a 'typo' and that he could do nothing for me. I asked him to have the sales manager contact me, but I was never contacted. I also asked for a return policy but the question was not answered. To sum up, they post fictitious prices and numbers on the internet only to bait you in to sell you something different. They also do not honor their posted prices. Don't expect any service after you sign on the dotted line. You're nobody to them after that.