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Ultimate Shopping Network Complaint - Don't wait to seek restitution - Jewelry and Coins
Jewelry and Coins - Complaint
NEW YORK, NEW YORK -- I submitted a review about two months ago stating that I purchased coins for approximately $4,000.00 returned them because of their poor quality and was waiting for a replacement and ultimately a refund. Just to update all of you, I have never received a replacement for the coins or a refund of the purchase price.
I just want to pass this along to all of you--DO NOT WAIT TO SEEK RESTITUTION FROM YOUR CREDIT CARD COMPANY. YOU ONLY HAVE 90 DAYS TO SUBMIT A CLAIM. I relied on what the customer service people told me--the coins would be in "Friday". After three months of "Fridays" coming and going, I decided to ask for USN to credit my account.
They (USN) are a tricky bunch. I am sure they know that a consumer only has 90 days by law to seek restitution.
By the way, I have called and written to M. Miller and never got a response. I also called the "1-800" operator. I was told there is no 800 number for USN, Ultimate Shopping Network, or any of their other names.
I just want to pass this along to all of you--DO NOT WAIT TO SEEK RESTITUTION FROM YOUR CREDIT CARD COMPANY. YOU ONLY HAVE 90 DAYS TO SUBMIT A CLAIM. I relied on what the customer service people told me--the coins would be in "Friday". After three months of "Fridays" coming and going, I decided to ask for USN to credit my account.
They (USN) are a tricky bunch. I am sure they know that a consumer only has 90 days by law to seek restitution.
By the way, I have called and written to M. Miller and never got a response. I also called the "1-800" operator. I was told there is no 800 number for USN, Ultimate Shopping Network, or any of their other names.
Comments:
Posted by MRM on 2007-02-28:
Its funny that the company is so quick to charge your credit card but too slow to give you credit.
Posted by millymolly on 2007-03-01:
Sorry but you won't get a dime. Keep trying though maybe you can get what hundreds maybe thousands of others can't
Posted by Leela on 2007-03-01:
millymolly, what does that mean?
Posted by millymolly on 2007-03-02:
emt................read all comments on here. I have tried every avenue and come against a brick wall. Nobody wants to know. The people on this site are just a dribble of what is actually going on, nobody has somewhere they can go to find out the amount of people suffering right now
Posted by NYLisa on 2007-03-05:
They still have a website. I'll bet you that someone can still go on the site and place an order. I'd also bet that USN would charge your credit card and never ship the merchandise. Even the 800 number to place an order doesn't work anymore. They just keep collecting money without any intention of sending merchandise. I am very surprised that no one is willing to look into the business practices of this company. I even looked up and found another business at the same address and floor as USN. I called (it happened to be a law office) and no one there could tell me if they were still there.
Posted by superbowl on 2007-03-07:
There web site no longer works. http://www.usncorp.com, "The site could be temporarily unavailable or too busy. Try again in a few moments."
Posted by diamondgirl on 2007-03-28:
I feel very sorry for all of you that were cheated by these crooks, for lack of a better word. I contacted every agency I could think of for help and got none. Just the other day the Calif. Attorney General finally sent me a letter, it took two months, telling me USN is no longer in business so they can do nothing for us. I was lucky, when they started giving me the run around about my order and failed to credit my account as requested, I know something was funny in my gut. I contacted my CC Co. in time and my money was refunded, thank God, almost $3,000.00
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