Spot98.Net Complaint - Customer Service - Iron On Letters/Decals

Review by brodan on 2007-02-28
I found what I thought was a great website, However I had some questions and needed help ordering my custom iron-on decals for a school function, I tried to get help by email and then by printing out their fax order form and faxing it over w/my questions and asked to be contacted. They list no phone number besides to their 'resale store' and its just an answering machine. Anyway the reply I got to my request was extremely rude - I put all my contact info on the fax'd form and here is the reply I rec'd:

Needless to say, I found a local store that was able to help me.

Michele Serio
Comments:3 Replies - Latest reply on 2007-02-28
Posted by tnchuck100 on 2007-02-28:
It's good you found out what kind of service they give BEFORE spending your money.
Posted by Anonymous on 2007-02-28:
I agree with chuck. Glad they didn't get any money from you. You should write back and say, "I found a company that would actually answer questions. I PAID them for their product. Comprende?"
Posted by MRM on 2007-02-28: had just lost a potential customer.

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