Image Rent-a-Car Informative - Car rental fiasco
NEW YORK -- The final corrrespondence with this company.
Not only did you not fulfill your contract for reasons which I can only speculate, you withheld the fact (despite numerous email and cell phone calls) until the very last moment such that I could not make other arrangements. Even the one and only vehicle (with inadequate seating and only 3 entertainment listening devices) you forced me into renting was an hour late relative to the planned pick up time. I was also forced to fill the gas tank since it was empty making me even later.