Focus Receivables Informative - Rudeness - Rude Collection agent -- calling for former neighb

Review by spiderman2 on 2007-03-01
PENNSYLVANIA -- I received a phone call from this company this morning for a former neighbor of mine. I informed the caller that they had the wrong number and he then accussed me of being the debtor. I told him that I was not and then he accussed me of lying and letting the debtor use my phone to call them. This is all untrue. He was incredibly rude. I am very tired of being harrassed collection agencies for debt that is not mine. The man that called this morning was incredibly rude. I wish I knew where my former neighbors were so I could get the collection people off my back! It is so frustrating to be called about stuff that has nothing to do with me or my family and then to be treated so rudely!
Comments:6 Replies - Latest reply on 2007-04-26
Posted by Liz on 2007-03-01:
Some collection agencies call up people thinking they still have that phone number, when in reality a new person has the phone number. Then the agent calling starts calling that new person and harrassing him until he pays off the debt which was not his in the first place. I have heard about this happening from the news.
Posted by spiderman2 on 2007-03-01:
That is terrible! The only reason they are calling me is because this person used to live next door to me. I have had this phone number for 19 years. While I don't know an address of where my former neighbors are, I have some good leads that could be useful, but I'm not sharing that stuff with someone who is on the phone calling me a liar!
Posted by warddw1526 on 2007-03-01:
Speaking from experience (as a debt collector), there are times when the someone has used a neighbour's phone to call and make a payment. Even if they had used your phone, that does not mean they should be calling you a liar.
Posted by warddw1526 on 2007-03-01:
AS for Floridalizardqueen, in the past I have never known of a stranger paying someone else's bill. Remember that a debt collector's job is not to harrass, but to get the account dealt with. Do some debt collector's harrass people, definately. Do all debt collector's harrass people, no. There are bad apples in the debt collection industry just like every other job.
Posted by Anonymous on 2007-03-01:
Isn't it some sort of third party disclosure violation if spiderman2 knows the call is to collect a debt. Didn't basher or somebody post here about NCO getting in trouble for simply leaving messages on an answering machine?

Spidey since debt collectors are soulless creatures of darkness might I suggest next time instead of getting upset simply start reading to them from the King James Bible. I'm pretty sure that would scare them away for good.
Posted by imjustasteph on 2007-04-26:
I hear ya dude, I get almost daily calls for Elaine and Mark [last name I wouldn't attempt to spell even if I didn't want to respect their privacy and not print their name online]. I know it's bill collectors, because I answered the same type of calls when my brother was getting them (long story). Anyway after daily explainations that M and E don't live here, I started answering 'Can I speak to Mark?" with "I'm sure you can, if you hang up and dial his number." Last time the caller said "Why is that?" I said, "Well, it'd be mighty hard for you to speak to him at this number since he doesn't live here, as I've told you guys daily ever since we got this number." (A YEAR ago, when we moved here, just by the way.) "I have never called you before." I said, "I can't swear it was you personally. Someone calls here for him about every day though." "Well that is not my problem." says the dude.

Actually amusing in the middle of a dull day...annoying on the days when I'm quite busy and answer the phone in case it's my mom who lives 450 miles away, or my boyfriend having car trouble, or something, only to realize I was interrupted again for the whatsernames....

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