Hess Gas Station Informative - Prepaid Cards
Went to hess gas station to buy a prepaid visa or master card to get my cell phone online and the lady working there told me that if i buy this card to get my cell phone that i could use it that night as a mastercard so i put $300.00 On the card and called the company to get my number and use the card as a credit card they told me that it wasn't a credit that i would have to order a differnt card that was a mastercard and pay a fee of $15.00 For the card but they would have to take it out of the other card to do this so i would have to buy another card to make up the the amount on the $300.00 Card and i would have to pay another of $15.00 So i called the store to speak with someone on this matter and the store clerk won't help me with anything when i call she keeps putting me on hold and running me around and the superviser only works to 12:00 noon and she dosen't have a number to call her and she can't help me. So i called the mio company to see what i could do and they where just as bad as the clerk at the store i had to fax idto them to prove who i was and they where very rude it took me a day and a half to get my pin number and now i can't use my card to get my cell phone because it's only a debit card and i can only use it at a bank and it's only $20.00 I can use at a time but if i want them to send me a mastercard i would have to pay 15.00 To get but than i would have to buy another card and it would take 2-3 days to get my card but other fee would apply so here we go again i have to buy another card. So i put $300.00 On a card and have to spend more money on a card to use my own money that i got from my taxes. Am a single mom with 3 kids and i take care of my mother and iwork fulltime and these people have the right to steel your money and theres nothing you can do.