Citibank N A Complaint - credit card protection fees
HOUSTON, TEXAS -- I have been charged credit card protection fee even when I never asked for one and then I was charged for this 5 months later It is a wrongful practice to charge for something that I never asked or wanted. And while an investigation is pending my credit card continued to incur finance and other charges. If I challenge a charge the credit card should not have the ability to continue to charge me fees.
To help keep me as a potential future customer, I would like the following:
I want the charges removed from my bill and that this wrongful practice of charging customers without their knowledge stopped.
At the very least I would like a response from your company regarding this incident. Thank you for your time.