Target Complaint - Guest Relations - Called Police on me for using profanity in a conversation with my husband!
PARADISE VALLEY, ARIZONA -- My husband and I went into Target on 3/2/07 to return a Honeywell Oscillating space heater which we purchase approximately 3 weeks prior (due to it blowing out). We got a girl at the Guest Relations booth and she told us to go to the isle and get the number off of the packaging, because I didn't keep the box. We went to the back and they didn't have anymore they were sold out. So we went back to the counter and got a different girl "Margie". We explained to her the problem and she said there is nothing she can do to help us. I told her we purchased it with our credit card and she said she could not pull it up by looking that up, it was mandatory that I have the box. I said well I need you to call your manager so I can ask them what other options there are. “Margie” starting calling her manager. I was standing directly next to my husband because we were holding hands and I said "this is ridiculous what happens if we were to purchase a wide screen do they think we would have kept the box why in the hell do they think everyone will keep their box if they didn't plan on anything happening to an item". "Margie" said you have to leave the store cause you can't use profanity in here. I said I am talking to my husband you should not be eavesdropping on my conversation with him and furthermore you are suppose to be calling your manager. Margie said "You heard what I said you can't curse anywhere in the store and I am calling the police to arrest you". I said call your manager immediately. I was not yelling or being disruptive to the store and there were no other customers in the guest area at that time.
Then the manager comes running up with the police. I explained the situation to him and he said we don't allow profanity in the store. I said she should not listen to what I am saying to my husband in the first place. By this time there were approximately 4 people in line waiting to be assisted. But they couldn’t be assisted due to this unprofessional cashier holding up the line, trying to have me arrested. We stood there talking to the manager for approx. 15-20 minutes. While I told him I have "Freedom of Speech", I am an American Citizen, whom have continuously purchased thousands of dollars in Target and I don't care if they call the FBI. It is no ones business what I say to my husband and what words I use. I told him I am 33 years old and adult enough to determine what language I prefer to use. She was disruptive to me and other customers here at Target. Not only that but what would make a company call the police on someone to arrest them for talking to their husband and using profanity or the using the word hell.
I told the manager all the years my family have purchased items from Target faithfully, they have unearned the right to receive my money and the monies of anyone else I know. Just like I am writing this here, I have told family and friends and due to me being a leader and not a follower this unbelievable situation is sure to make it to thousands of consumers. I will be filing additional complaints and allowing Target to hear of these complaint and justify their employees behavior and the fact that they do not stand behind the products they sell in their stores.