Super Auto Services Informative - Auto repair hassle

Review by sam_consumer on 2007-03-03
CHICAGO`, ILLINOIS -- On Friday February 16, 2007, I took my car, which is 1995 Maxima, to Super Auto Services for an estimate. Super Auto Services is located at 2552 W. 71st St. Chicago, IL 60629. The mechanic Muhanad mentioned that it is an injector problem and it will cost me 160 dollars to fix it. On Friday February 23, 2007, I drove the car there thinking that it will take a maximum of one hour to be done. It took me about 5 hours to realize that the car is in a worse condition than before. I decided to leave the car at the shop giving the mechanic a chance to fix it. The next week, the mechanic drove the car to his home and dumped it there and told me that it is fixed and I need to pick it up from there. I refused to take the car and on Feb 28th, 2007 I called Tom in the Department of Consumer Services of the City of Chicago to report my complaint against the auto repair shop. I called the mechanic and told him that he has until Friday March 2nd, 2007 to fix the car or I will report my complaint. On Saturday March 3rd, 2007, I picked up the car in a condition that is a lot worse than the condition I took it to the mechanic shop in. The check engine light is on. The car is severely damaged. I am not sure what is wrong with the car and the mechanic refused to fix the problem. I call on you to bring justice to my case.

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