Walmart of Hopemills North Carolina Complaint - Selecting certain customers to ask for receipts

Review by Anita Washington on 2007-03-04
HOPEMILLS NORTH CAROLINA, NORTH CAROLINA -- After, spending close to a hundred dollars in Walmart I was stopped at the door and asked to show a receipt. I asked why when I had notice several other people ahead of me that were not asked to show a receipt. This incident turned very ugly at the Hopemills Walmart in North Carolina. Could Walmart be selecting certain people to ask for receipts?

Anita Ann Washington very sad at the way I was treated in 2008 in Walmart.
Comments:32 Replies - Latest reply on 2007-04-24
Posted by Skye on 2007-03-04:
We are only in 2007.
Posted by Hugh_Jorgen on 2007-03-04:
From what I understand, if they can clearly see that everything is in a bag, then you go thru without a cart check - but if there is anything loose in the cart - a 12 pack of soda, pack of diapers, etc then they are supposed to check the receipt. ALL Wal-Marts I have ever been in do it the same way - don't take it personally.
Posted by Anonymous on 2007-03-04:
I think you are just looking for pity. I saw your second letter.
Posted by Skye on 2007-03-04:
~JMO~, but I think this OP made quite a scene. Again, jmo.
Posted by Anonymous on 2007-03-04:
I agree with Skye..
Posted by Skye on 2007-03-04:
What happened to the letter to the Attorney General??
Posted by Skye on 2007-03-04:
Why do some people make such a mountain out of a molehill? Just because Walmart wants to see a receipt? If you have nothing to hide, then it shouldn't be a problem. Sometimes they ask to see my receipt, sometimes they don't. It doesn't bother me, and I make sure it's in my hand on the way out, this way if they want to see it, it's there, right in my hand for them. Some people get so upset over nothing. Don't sweat the small stuff, and that's exactly what this is, the small stuff. So what kind of scene did you cause?? How loud did you begin to yell about your rights being violated?? Come on, do tell....
Posted by Anonymous on 2007-03-04:
Skye - I am guessing she deleted it because it was false. I bet that "fight" that was started was provoked by the OP hoping to make a scene, than making herself out to be a helpless victim. Why else would she put the thing about breast cancer. She probably provoked the fight with the customer, and is afraid the customer will sue her. I think she came in the store looking for pity.
Posted by Skye on 2007-03-04:
I agree with you Ghosbuster. I guess she also came here looking for pity. It's a rough crowd at times, but we do give pity when it's due. Anita Washington, are you out there??
Posted by MRM on 2007-03-04:
If they ask you for a receipt as you exit Walmart, you simply say NO! This is the land of the freedom, is it not? You will not get arrested if you decline to show your receipt.
Posted by S on 2007-03-04:
I think it is just random checking for security reasons. It is not practical to check EVERY person's bags/receipts... so they just randomly select folks throughout the day. Would-be thieves see this and it might help deter them from stealing... which is I think the real reason why they do the random checks... probably has nothing to do with the folks actually getting checked.
Posted by CrazyRedHead on 2007-03-04:
Hey, don't put her down just yet. I have been keeping an eye on the WalMart down the road from me for over a year. I have never been stopped for my receipt, yet. I have had stuff not in bags, including a stereo boombox. I have gone through with people of color and the alarm goes off and every time they go for the person of color. I am not imagining this, nor am I picking on race, this is something that I have been observing for over a year. I go to this WalMart at least once a week. I have been with my husband, and they have stopped him (he's black), but when I went up to him and stood with him, they just waved us through, this has happened on more than one occasion. I am someone who hates the race card and will call someone out when they are falsely playing it. I haven't said anything about this to anyone, other than my husband, I'm still watching for signs that I am wrong. Recently, I went through the door with a VCR that wasn't in a bag (just sitting in the buggy), along with a black woman with a buggy full of groceries (all in bags)when the alarm went off. Now we both went through at the same time, and the checker made a beeline for the black woman, having to go around me (she looked at me and said hello), to check her buggy for something, I stopped for a moment to see if she was going to ask me and she never did.

Does anyone think that I am just imagining this? I hope so, but if this is real, then that WalMart is just a lawsuit waiting to happen.
Posted by Demonoid Phenomenon on 2007-03-05:
I'm with Skye on this one. Sometimes they ask to my receipt and sometimes not. I fail to see the big deal with just showing it and not acting like a two-year-old. If this bothers you, shop elsewhere.
Posted by Shakra on 2007-03-05:
Whenever we've walked through Walmart and the alarm was set off as we went through the door, they have always stopped us and asked for the receipt. We are both Caucasians.
Posted by Anonymous on 2007-03-05:
2008? Do you have a time machine? Tell me, in 2008 are we going to have little spaceships instead of cars, like they had in the Jetsons?
Posted by Anonymous on 2007-03-05:
Anita, if you were to shop at Sam's which is Wallmart, they always stop you at the door an check it is just the way of it. I would not let what they did bother you even no it doesn't seem right and I understand that. The person at the door is just doing what he/she is told to do and yes they may stop you one day and someone else the next. Do you really think they check anything? Most likely they don’t want to do this either and that’s why I wouldn’t let it get to me if I was you.
Posted by Anonymous on 2007-03-05:
Once you pay for your merchandise then there is an ownership transfer - you are now the owner of the merchandise. You are under no legal obligation to produce proof of ownership unless by a court order. The door receipt check is purely voluntary. If the customer refuses then there's nothing wal-mart legally can do and any actions to forcibly detain or threaten a customer for refusing the check would put wal-mart at risk for a law suit. Interestingly enough wal-mart has paid out a few bucks in the last couple of years for the actions of over zealous door check and security personnel.
Posted by Liz on 2007-03-05:
I think they only check your receipt if there are any electronics or other big-ticket items that they can see in your cart. Am I right? Someone correct me if I am wrong.
Posted by rhondam718732 on 2007-03-05:
It's certainly not a big deal in the grand scheme of things...BUT, I encounter this as well when I go to my Walmart. My cart was overflowing with bags and a 12 pk of pop was "loose" in my cart so I was asked for a receipt. WHY not use stickers like all the grocery stores do that I have ever been to? Why not have their cashiers do their job and charge the customer for ALL items they have in their cart instead of thinking maybe the customer didn't pay for something? The proof shouldn't be left to the consumer. Less than 10 seconds ago I had paid for my order in full and it was approved. That should be good enough. Walmart needs to hav better methods.
Posted by heaven17 on 2007-03-05:
I've only been asked to check my receipt when I have something not in a bag or if the alarm goes off (they always forget to deactivate those dang DVDs). I don't see it as a big deal and it's never taken more than 10 seconds or so. Hardly a hardship.
Posted by rhondam718732 on 2007-03-05:
It's not a hardship for anyone I agree. BUT also consider that not everyone is whistling dixie strolling out of there with receipt in hand. I have a 3 yr old and a 1 month old. A diaper bag and a purse sometimes. I can hardly keep my receipt in hand so that their checkers can make sure I paid when they should have done so AT THE REGISTER. Not an impossible task but one that I don't want to be bothered with while shopping at a store I like to frequent PLUS, my store didn't start checking until about 6 or 9 months ago. For 7 years they never checked.
Posted by Anonymous on 2007-03-05:
shakra - You have a good point, some people see racism whereever they go.
Posted by Anonymous on 2007-03-05:
maintani75 - Come on now, I have a time machine and I can tell you your question for little spaceships is silly, it's only one year from now. The mini spaceship was first seen in 2009.
Posted by Anonymous on 2007-03-05:
Anita, I think that I know where you are going with this. Don't be so sensitive. Btw, please tell me what stocks to buy and who wins the Super Bowl in 2008 so that I can make a few buck. Thanks.
Posted by Skye on 2007-03-05:
I think the reason Anita hasn't come back to see our comments, is due to the fact, she is stuck in the year 2008.
Posted by Extended Warranty on 2007-03-05:
Get off your high horse and show them the receipt. Just because you chose to have kids to carry around doesn't mean you have to cause stress for everyone else's life. It's bad enough those people have to work at wal-mart, now they have to deal with you.
Posted by Emmyjune on 2007-03-05:
Skye Aubrey: What was the post concerning the letter to the AG and breast cancer? I missed that one.
Posted by Anonymous on 2007-03-05:
My bad, ghostbuster. :)

Can't wait until 2009. Thanks for the heads up! LOL.
Posted by Skye on 2007-03-05:
EmmyJune, She wrote the same things here, in what she called her letter to the AG. She mentioned she had breast cancer. For some reason, she deleted it. At first I thought it was a duplicate posting, except for the breast cancer part.
Posted by Anonymous on 2007-03-06:
skye Subrey forgot something. Apparently another customer attacked her and she felt that because she had breast cancer that they should have helped her. How the hell are they supposed to know that she has breast cancer. She just put that so they would feel sorry for her. She probably made that up about having breast cancer and does not have it all. I bet that is why she deleted it. Anyways she mentioned that this incident turned very ugly. I think that is referring to the fight she got into with the other customer. I think she provoked the fight. Well not exactly provoked it but started it and was acting like she was the victim.
Posted by alv7722 on 2007-03-16:
Since this doesn't happen till 2008, just don't go there on that day. Often customers don't let the cashier know they have something in the bottom of the cart like a case of water or beer. Catching these mistakes saves money for all of us.
Posted by imjustasteph on 2007-04-24:
Know what I always wanted to do? Ask the cashier to give me NO BAGS for my entire grocery order. Walk out the door with a cartfull of PAID merchandise, receipt in pocket, no bags. Let them all freak out, don't stop when they ask, and then, heh heh, pull out the receipt. Have an excuse like 'I'm allergic to the plastic of the bags' or something. Even carrying my own canvas or burlap bags and bagging the items in those would probably give the greeter a heart attack.

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