RK Chevrolet Complaint - Changing payment amount after purchase
After reading everyone's opinions about R K Chevrolet and hearing a few on my own (since my ordeal), maybe I need to talk to Mr. Kline. My story is different. I purchased a 2007 Tahoe in February with a 2004 Altima as a Trade in and one week later, I received a call from my salesperson telling me to come in to see the finance manager. When I got there, I was told that the company that accepted the original deal with a note of $590.00 a mo. decided not to take the deal, but the good news was that they found another company that did. The new note a mo. will be $735.17 (keep in mind I had warranties in the beginning, but none when the note rose). I told the finance manager (I think his name was Jay) that I could not afford that. I had to have been in his office for 1/2 an hour not understanding a thing he was telling me. He said that he'd make the 1st payment, that should help. As I started talking to people, I found more cases like mine. Where the deal was closed and somehow R K reneged! However, they didn't feel the pressure that I did and took the car back to the dealership saying in one case, if you have a problem see my lawyer or decided not to pursue a deal with them. When I asked if they even still had my car I was told. "I don't know". I had my 11 yr. old son with me and that's the only reason that I didn't cry from frustration and gave in so easily. After praying about the situation I sent an email to firstname.lastname@example.org and after not receiving a reply I received a thank you letter that read, at R K Chevrolet customer satisfaction is our first priority. I then faxed a letter to Jerry with a copy of the email I'd sent and have heard nothing yet. Maybe they are trying to figure something out, maybe not. I'll keep you all posted. I have asked for advice from honestly over 50 people and more than half suggest legal counsel, so I'm really tired of that response. I just want what I was promised ORIGINALLY. I have two contracts! What hurt most was that I looked online and my exact case was in the top 10 Scams of Auto Dealerships!
A single hard working mom
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