Best Buy Complaint - Internal Website
TOWSON, MARYLAND -- Back in January of 2007, I have purchased a cannon A630 from the best buy located at Towson, Maryland. I have done some research before heading down to the store to pick up my camera, and according to Bestbuy.com the price of that camera was on sale. But once I arrived at the store and asking for the same camera, the price is $30, 00 dollars higher than it was advertised. I have explained to the sales lady according to your web site, the price should be 30 dollars less. Then she shows me their internal website, and the price is somehow different from Bestbuy.com. At that point, I was very upset and frustrated. Of course I end up buying the camera anyway because it was for my mom’s birthday. I have talked to their customer service rep. on site after the innocent, and once again they show me to that internal website. For a company size of Best Buy, they shouldn’t need to scam to gain more revenue. And I hope BBB can help me resolve this issue.
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