CigArrest Complaint - Misrepresentation by sales person/Charged for products not ordered
CARLSBAD, CALIFORNIA -- Salesman called on phone after I'd gone on internet on a quit smoking site. He offered a $1.00 trial order, cancel at anytime. After I received first packaged called and cancelled any future orders. Received second shipment, then noticed I'd been charged over $200 on bank statements! I had been out of state due to family emergency.
Have sent numerous emails since Feb 14, 2007 with NO RESPONSE. When I call their 800# for Customer Service, learned it's merely an answering service. You can find no information on this company or where they are located or owners. Did receive a P O Box in Carlsbad CA yesterday from person at 800#. He sounded unaware of any complaints which is difficult to believe. If you google cigarrest on internet you will find numerous stories similar to mine. How can a company get away with this rip off!????
I am a grandmother, living with my son and grandson, and have no income. These charges were on my son's account and have caused me much grief and stress for feeling duped and used in this way. I too (as others have stated) can not afford an attorney. I also could not afford $200 charged to our account.