Italmoda Complaint - Bad Service - Furniture/Sofa
ROYAL OAK, MICHIGAN -- After being told a sofa would be delivered in 6 weeks, I waited 13 weeks and the sofa was the wrong color and the wrong size. The sofa was ordered on 12/9/07 and today is 3/9/07 and the situation is still not resolved. The owners have expressed no empathy and have not tried to rectify the situation. I called the manufacturer of the sofa (Canada) and they informed me that Italmoda has a "bad account" with them and that all orders have been put on hold. So they lied about the whole situation, and never called to keep me updated about the situation. They have absolutely expressed no empathy for the situation.