Kitchen Aid by Whirlpool Corporation Complaint - Kitchen Aid Refrigerator Quality Issues & Company Refuses to Acknowledge
DEVON, PENNSYLVANIA -- When I remodelled my kitchen I bought Kitchen Aid major appliances because I perceived them to be high quality, however I have since found that THE QUALITY IS AWFUL AND THE COMPANY WILL NOT RESOLVE COMPLAINTS ABOUT FACTORY DEFECTS!
The molded plastic door liner of the refrigerator has developed cracks. The stainless steel skin of the freezer door has sunken in as a result of air pockets in the foam filler. The microwave oven clock LED has burn out digits.
I wrote a letter to the President of the company and he had a customer service minion call me to tell me that they will do nothing to help because the 1 year warranty has expired. What a pathetic reply from a pathetic company.
So if you want quality appliances, do not buy Whirlpool or Kitchen Aid Products.