Ashley Furniture Complaint - Sofa and love seat is NOT durable.
AUSTIN, TEXAS -- The sales service at the Austin location was good - very friendly and helpful. Our furniture did come later than they expected, but luckily, we weren't in a hurry. We waited an extra 3 weeks for our sofa, but I don't blame the sales lady - I blame the company. The funny thing is their warehouse is about a block away from our house!
But that is not why I write this. The furniture is just over a year old and we've already had to have the sofa frame fixed once, and I'm not paying for any extra repairs. The seats on the sofa and the love seat now sink in too deep (springs are broken, most likely) and I feel like I have to sit *carefully* on my own furniture just so it won't break.
We don't even have kids, and our dogs are only 30 lbs. We're not skinny, but good lord, furniture should not be so delicate. Next time I will get something that is built to last.