Electric Red Inc. Informative - Warranty not honored
The customer service department of this company cannot be found on the internet. I located what I thought was their support department and they forwarded me to another voice mail. I left a message that my MP3 player was not working and got no response. A few days later, I sent an email to their "contact" email address and my message was returned as "delivery...failed". My only recourse seems to be this message and to chuck the ERi MP3 player in the garbage. My suggestion - only buy electronics from reputable companies that you've heard of.