J.B. Robinson Jewelers Complaint - Over Due Bill
WARREN, OHIO -- I purchased a watch in Febuary of 99' and it was stolen a few mounths later. When I had the insurance on the item. Till this day the bill has not been resolved and I have not gotten another watch or has the bill been removed. When I called about the watch being stolen I was told that I had to get a police report and fax it to the ain office for it to be resolved. After doing so I am still getting letters about this item and it has not been resolved. If you could please help me straiten this situation out.
To help keep me as a potential future customer, I would like the following:
The bill to be taken out of collections and to not pay anything for an item that I dont have.
At the very least I would like a response from your company regarding this incident. Thank you for your time.