Travel4Real or Italy4Real in Everett, Washington Complaint - This company lied to me...and then used weird tactics.

Review by JusticeForAll on 2007-03-09
SEATTLE, WASHINGTON -- I asked this group if there were going to be single people on my Italy4Real trip in 2006, as well as couples. They said yes. When I arrived to start the trip there were 6 couples, and me! Consequently, those on the trip were unfriendly, and the trip was a headache and a disaster for me. When I tried to get a refund after the trip, they used defamation of character as their tactic, instead of apologizing and refunding me. They continued to lie and say that they never guaranteed 'singles' on the trip. They wanted my money, but would not admit to their fabrications...and give a fair refund.

This group has no ethics...do not book with them.
Company Response on 11/12/2009:
For the record; Travel 4 Real never assured this or any other client that there would be singles on a tour. Ms. B was specifically told during the initial conversation that Travel 4 Real could not guarantee that singles were going to be on her particular tour. By signing up on a tour that is NOT A SINGLES TOUR Ms. B took the risk of traveling with couples.

During the tour Ms. B was treated with respect equally with all others during the entire program. Travel 4 Real has written testimony from almost every other member of the tour that Ms. B stated to them in public and private that she was enjoying herself, loved the accommodations and bragged about the great shopping.

Travel 4 Real has over a dozen pages of testimony from every other member of Ms. B's tour that outlines her bazaar, disrupting and potentially criminal behavior throughout the program. This unfortunately is no fabrication.

This case was ruled in favor of Travel 4 Real with the BBB and attorney general.

Travel 4 Real treats its clients with respect and continues to offer high quality, professional services to the public.

Rem Malloy, President
Comments:2 Replies - Latest reply on 2007-03-11
Posted by Linda on 2007-03-10:
Did you get it in writing that there would be other singles?
Posted by S. on 2007-03-11:
You went on the trip, so why should you be entitled to a refund? Do we see an obtuse attitude here? Perhaps that's the reason those on the trip were 'unfriendly.'

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