U-Haul Complaint - BS charge for gas
I wish I had read these on-line reviews before I even considered giving my credit card number to this company. I had to pay three times as much to go through the worst moving experience of my life. Absolutely horrid customer service, as the rep had told me as long as I bring the gas back between half and 3/4 I would be fine and then go around and charge me an extra $50 for not bringing it back at the exact line it was. When I complained about it he said call the head office, which I did and they said they would get back to me and never bothered to. (I had to call them back) It is pretty clear all U-Haul cares about is making as much money off customers as they can. I will never EVER use U-Haul again will strongly recommend others never to use them when moving.