Loews Informative - Poor Storm Door Installation
DULLES, VIRGINIA -- I look at my storm door, a well-known quality door, about to fall apart after one year. The door never was installed properly I found out after the third call, much very firm instance on my part, and another contractor being sent out to assess the situation.
The installer was no longer working for them shortly after installing my door. The initial situation -- the door kept sagging from its frame and would stick on the bottom and not open easily or close. The latch would not align. The door was never replaced, never reset -- the door frame wood they used has a big notch out of it.
I have not been back to Loews Hardware in a year and will not return because of their rotten customer service.