Sprint-Nextel Complaint - Poor Service and products
HOUSTON, TEXAS -- I have been with Nextel for at about seven years. Recently they have become Sprint-Nextel.
I have purchased about 6 of their upper line phones during this time. At this time I own three phones and two of them are broken.
Every single phone that I have purchased stopped working properly with in a year or so. Everytime I called their customer service I was unable to get these phones repaired or replaced. And the people they have are a joke. They sounded like uneducated people that just wanted to argue or keep me from getting to anyone that cares at all about good customer service. They are down right rude. I can not imagine how they stay in buisness with having so many bad customer service representatives.
I have alot of friends with verizon, t-moble and they say that the service with these companies is fantastic.
Anyone reading this review I would strongly encourage you to DO NOT USE SPRINT- NEXTEL!!!