TSA Complaint - We need to be protected from them!

Review by Shakra on 2007-03-12
ORLANDO/SANFORD, FLORIDA -- My mom and her boyfriend, Bob, just returned from Sanford airport in FL to IL on Thursday, March 8, 2007.

When they were going through security, Bob's metal plate in his knee set off the alarm. They immediately took him into another room to search him. They searched him by hand and with the wand several times. No problem. He offered to show them his scar from surgery and they told him that they were uninterested in that.

This is what I don't get...if TSA considered him to be a security risk, why didn't they collect his carry-on luggage and search that, also? They left these items outside of the room and...I know you'll be amazed at this...three expensive items were missing when he went to collect his baggage.

Once they took him into the other room, TSA should have been responsible for these items. They are supposed to BE the security!

When he went to complain, he was told,"We'll look into it." You know that never happened. I have no doubt about where those items went, either.

I have written TSA directly. Does anybody know of any other recourse that I can take?
Comments:8 Replies - Latest reply on 2007-03-25
Posted by S on 2007-03-13:
I'm not surprised! I've had numerous items stolen from my luggage over the years. More often ever since airports required you NOT lock your luggage. Then they came out with the TSA locks that you could use. On my last trip, my TSA lock was stolen and all my compartments unzipped. I didn't notice anything missing, but that is probably because they didn't find anything good but dirty clothes.
Posted by Anonymous on 2007-03-13:
I agree they need to be gotten under control in 50% of the states they operate. Most places I go to in the states it’s OK, doesn’t make me feel any safer. But I don’t get treated like an animal most of the time. There is always that certain shell we say, “RE-TARD” that has to show he/she is in control and your master!

I really think most of them are decent people and they try to act like it. I also don’t really think we need the TSA and I think it was add to cover up the facts like, the FBI is worthless. The CIA is worthless; they wanted to prove airport security could get worse. They wanted to prove the airport theft could be made easier for the criminals. And on top of everything else they wanted to prove that we would pay for what ever they want us to.
Posted by Anonymous on 2007-03-13:
The whole program is a farce, and was based on a completely invalid premise. The TSA screeners are trained primarily to detect explosive devices and prevent them from getting on a plane. Sounds great... and was a public relations coup for a tottering administration. The actual fact of the matter is that there hasn't been an explosive device on a flight originating in the U.S. in decades. Had the TSA been in place on 9/11, they wouldn't have detected the box cutters, and nothing would have been different.

But, since we have all the government employees, in uniform, checking us out at the gate, we must be safe, right? The government bet that we'd fall for it, and we sure did.
Posted by Shakra on 2007-03-13:
Sparticus - it would be different if it was his checked-in baggage. These items were stolen from the gray tray that went through security with him.
Posted by Shakra on 2007-03-13:
Good comments!
Posted by S on 2007-03-13:
Good point Shakra. Anyone could have stolen things from those grey trays. I always make sure to take my cash out of my wallet and keep it in my pocket just in case. Actually, a security agent told me to do that once and I've been doing it ever since.
Posted by N. on 2007-03-13:
NEVER LET YOUR BAGS OUT OF YOUR SIGHT. Seriously if they ask you to go somewhere DEMAND that your bags go with you. I would. No way is my purse out of my sight during the entire screening process except for the 20 seconds it takes to x-ray it. Also if you have metal in your body carry a doctors note explaining this.

TSA cannot separate you from your carry-on luggage without your permission.

Posted by voiceoff on 2007-03-25:
I agree with Sparticus that cash shows up and you can't prove how much you had! They could easily slip out a $20.00 and some may.
Is there not any insurance on this type of theft, while under their surveilance? Do you have a witness who saw you pack these items? That should help to prove you had them in the first place.

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