TSA Complaint - We need to be protected from them!
ORLANDO/SANFORD, FLORIDA -- My mom and her boyfriend, Bob, just returned from Sanford airport in FL to IL on Thursday, March 8, 2007.
When they were going through security, Bob's metal plate in his knee set off the alarm. They immediately took him into another room to search him. They searched him by hand and with the wand several times. No problem. He offered to show them his scar from surgery and they told him that they were uninterested in that.
This is what I don't get...if TSA considered him to be a security risk, why didn't they collect his carry-on luggage and search that, also? They left these items outside of the room and...I know you'll be amazed at this...three expensive items were missing when he went to collect his baggage.
Once they took him into the other room, TSA should have been responsible for these items. They are supposed to BE the security!
When he went to complain, he was told,"We'll look into it." You know that never happened. I have no doubt about where those items went, either.
I have written TSA directly. Does anybody know of any other recourse that I can take?