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VOA Dealers Complaint - Overcharging For Service

Review by phooie on 2007-03-13
PORT CHARLOTTE, FLORIDA -- I purchased a 06 Jetta diesel in New Jersey and the dealer advised that it took a very special motor oil that was only available,for now, at VW dealers. I purchased a bottle to have with me-$6.50. While spending time in Florida it came time for my 5,000 oil change.The local dealer ,VW of Port Charlotte gave me a price of $150.00 to change oil & filter . They tried to justify this by saying that it took 6 qts. @ $14.00(actually takes 4.9 with filter change) and filter was "over $20.& the rest is labor." At Sarasota's Suncoast VW they wanted $12.50/qt&$13.50 for the filter but somehow came up with $98.00 in parts but would do an oil & filter change for a "special' of$108.00 I ended buying the oil & filter at Vw of FT. Myers @$7.66/qt. & $11.00. Because I wasn't able to do the change here myself

I found that Midas on US41 in Pt Charlotte will do the labor for $12.00 and are easy to deal with.

In closing I warn all VW owners or buyers in SW Florida to be aware of the outrageous prices of these local "Robber Baron" dealers.
Comments:7 Replies - Latest reply on 2007-03-13
Posted by Hugh_Jorgen on 2007-03-13:
With $100 oil changes I believe this is what falls under "false economy". Better mileage, but more expensive fuel and now more expensive motor oil.
Posted by chemman on 2007-03-13:
Sorry for your luck with VW dealers in Florida. I've had my Passat diesel for two years now and love it! I've used dealers in both MI and NC and the most I've ever been charged for an oil change is $80, which is still a bit higher than the route you ended up taking, buying the oil and filters yourself and paying Midas, but to save myself the hassle I'll stick with the dealerships. You may want to look into buying the oil online, you can get it cheaper, especially since it is widely available from Europe. If I remember correctly, I looked into this option when I first got mine and the oil was around $4.50 qt (this was two years ago)
Posted by chemman on 2007-03-13:
Hugh- One thing to note, diesels do not require oil changes every 3 to 5 thousand miles, the recommended oil change schedule is once every 10 thousand miles. There is one recommended change at the first 5 thousand miles due the engine break in but after that it's every 10 thousand miles. I drive 120 miles everyday for work and can tell you that even with the higher cost of fuel and oil, I am saving money in the long run, especially if you factor in the longevity of a diesel engine.
Posted by Hugh_Jorgen on 2007-03-13:
Chemman - I'm quite familiar with diesel power - I'm on my 4th one myself. But you hit the nail on the head - the way to make up for the higher initial cost, more expensive fuel and maintenance is to drive the heck out of it. For many folks it's tough to hit break even.
Posted by Anonymous on 2007-03-13:
I have vonage
Posted by Anonymous on 2007-03-13:
Hugh, chemman, I agree with yo 100% now add gas taxes.
Check this out.

The Federal government made $533 Billion
The States made $810.1 Billion
The total they made off of us was $1,343.1 Billion

Go and read about it:
http://www.taxfoundation.org/news/show/1139.html
Posted by chemman on 2007-03-13:
Hugh-Have you ran any of your vehicles on biodiesel? There aren’t any pumps near me right now and I’ve been thinking of making a test batch of my own.

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