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J D BYRIDER Informative - TAKEN BY AUTO DEALER

Review by Anonymous on 2002-03-25
HERMITAGE, PENNSYLVANIA -- PURCHASED 92 FORD T-BIRD ON 8/02/2000 AT JD BYRIDER IN HERMITAGE PA. CALLED THEM COUPLE DAYS LATER AND TOLD THEM WE WERE HAVING PROBLEMS WITH CAR. THE STEERING WAS SHAKING AND NOISE FROM REAR END. THE CAR WENT OUT ON CONTROL SEVERAL TIMES WHILE FAMILY IN CAR. THIS FRIGHTENED OUR CHILDREN AND THEY WERE AFRAID TO TRAVEL IN IT. THEY SAID I WOULD HAVE TO TAKE IT TO THEIR GARAGE. WHEN WE DID THIS THEY SAID THEY COULD NOT FIND ANY PROBLEM. ON 9/15/00 WE AGAIN TOOK CAR BACK TO THEIR GARAGE WITH SAME PROBLEM. THEY CHANGED REAR END FLUID AND FILLED WITH PROPER FORD FLUID AND THOUGHT THIS WOULD TAKE CARE OF PROBLEM. THEY ALSO SAID THAT THE SHAKING ON RIGHT HAND TURNS WAS NORMAL FOR THIS CAR. PROBLEM STILL EXISTED SO WE ASKED TO TAKE CAR TO FORD SO THEY COULD SEE WHAT WAS WRONG WITH IT. FORD SAID THE REAR END WAS BAD AND NEEDED REPLACED. THEY ALSO SAID IT WAS BADLY OUT OF ALIGNMENT. TOOK CAR TO JD BYRIDERS GARAGE AND THEY REPLACED REAR END AND REAR CV SHAFTS WITH USED FROM JUNK YARD. THEY ALSO HAD US TAKE THE CAR TO FIRESTONE TO GET ALIGNED. FIRESTONE SAID THEY ALIGNED IT BUT IT WAS STILL OUT OF TOE. WE TOOK CAR BACK TO FORD TO SEE WHY. FORD FOUND THAT THE CV SHAFT HAD BEEN DOUBLE NUTTED CAUSING THE DRUM AND WHEEL TO BE ONLY PART WAY ON CAR. THEY SAID THE CAR WAS VERY DANGEROUS AND NOT DRIVEABLE. WE IMMEDIATELY TOOK CAR BACK TO JD BYRIDER AND DEMANDED A NEW CAR. THEY GAVE US ONE CHOICE OF A NEW CAR. A 91 OLDS CUTLASS SUPREME. WHEN WE TEST DROVE IT WE NOTICED EXHAUST NOISE AND THEY SAID IT WAS NORMAL FOR THAT CAR. WE TOOK CAR HOME AND STARTED NOTICING THAT WE OVERHEATED FREQUENTLY AND HAD TO ADD ANTIFREEZE FREQUENTLY. THE CAR ALSO LEAKED POWERSTEERING FLUID. THE EMERGENCY BRAKE DID NOT WORK AND THE CAR BOUNCED WHEN DRIVING. THEY REPLACED WATER PUMP, THERMOSTAT, CAP ,HOSES AND ADDED BLOCK SEALER AND NOTHING WORKED. THEY THEN REPLACED ENGINE WITH ONE FROM A JUNK YARD. REPLACED CABLE, STRUTS AND POWER STEERING HOSE. WHICH WE HAD TO FIGHT TO HAVE THEM NOT CHARGE US FOR. WE AGAIN HAD SHAKING AND OTHER PROBLEMS. WE HAD BEEN IN THEIR GARAGE ON ONE OCCASION AND THE MECHANICS WERE USING FOUL LANGUAGE BETWEEN EACH OTHER AS WE STOOD THEIR WITH OUR FIVE YEAR OLD SON. AT THIS POINT WE WERE FED UP AND TOOK OUR CAR TO ANOTHER GARAGE AND PAID TO HAVE IT FIXED. IT NEEDED POWERSTEERING PUMP, FRONT AND REAR BRAKES, ROTORS AND REAR CALIPERS. WE ALSO HAD TO GET OIL LEAK FIXED WERE IT WAS LEAKING OUT OF OIL PICKUP. EXHAUST NEEDED REPLACED FROM CAT BACK. THE EXHAUST GASKET AT MANIFOLD ALSO NEEDED REPLACED AND THAT TOOK CARE OF NOISE. WE WERE TOLD THESE CARS ARE PA INSPECTED BEFORE PUT ON LOT AND I DON'T SEE HOW THEY PASSED WITH ALL THESE PROBLEMS.

WHEN PAYING OFF BALANCE OF CAR LOAN WE DISCOVERED THAT THEY CHARGED US 21 % INTEREST DAILY ON THE BALANCE, NOT 21% MONTHLY LIKE WE WERE TOLD BY SALESMEN. ALTHOUGH THE CONTRACT SAYS THIS - IT IS SMALL AND I WOULD OF THOUGHT IT WOULD BE MENTIONED IN THE TAPED INTERVIEW WE HAD UPON SIGNING CONTRACT. AND IF IT WAS SAID THEY DID IT MIS-LEADINGLY. THEY ALSO DID NOT TELL US WE COULD PAY THIS ON A MONTHLY BASIS . THE ONLY OPTION GIVEN WAS TO PAY WEEKLY. WHEN WE DISCOVERED THIS WE WANTED TO HAVE ALL RECORDS AND WHEN WE GOT THEM THEY WOULD ONLY GIVE RECORDS FOR THE 91 OLDS AND TOLD US WE WOULD NEED TO HAVE A LAWYER CALL FOR RECORDS ON 92 THUNDERBIRD. THE CAR WAS FINANCED FOR 7422.90 AND AFTER PAYING EVERY PAYMENT ON TIME FOR A YEAR AND A HALF WE STILL OWED .4300.00. IF WE WOULD OF PAID ALL PAYMENTS ACCORDING TO CONTRACT WE WOULD OF PAID 11,378 FOR A 91 OLDS CUTLASS WORTH MAYBE 4,000. THE CAR STILL HAS OIL LEAKS IN OTHER LOCATIONS THAT STILL NEED TO BE REPAIRED.
Comments:1 Replies - Latest reply on 2007-08-26
Posted by pepper77 on 2007-08-26:
I am purchasing a 1999 Cavalier from them at this time. I have had no problems with the vehicle. I would just like to know why consumer affairs (or someone) is not interested in the fact that this place is doubling the price that should be paid for these cars. I pay 300 to 450 per month for this car. Yes I know I signed the papers but I was desperate. I had filed bankruptcy and my car was falling apart..I had to move and there was no time to haggle over prices with anyone these people won't do that anyway. So I signed 14 different documents (most of them with the threat of reposession) in order to get the car. I am stuck now I have consistantly made my payments on time and yet there is no relief..you constantly feel the pressure if you fall behind you will loose your car...it's a shame no one cares...and people are making big bucks off your misery.

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