USN Complaint - Do Not Buy Anything From This Company They Will Rip You Off

Review by they are thefts on 2007-03-15
LOS ANGLES, CALIFORNIA -- I purchased a diamond ring from this company USN in June of 06 I have emailed them plenty of times I've call and left messages with mark miller CEO it is now March of 07 still not 1 email returned not 1 phone call returned. If you try to take to someone you are on hold for a hour ( at your expense)I sent the item back that they sold me because it was a crappy produce they said I would receive a full refund in 7 to 10 days they told me this 4 times on the phone but then they don do a refund, they will just rip you off tell your friends about this company. Beware !!!
Comments:7 Replies - Latest reply on 2007-03-29
Posted by S on 2007-03-15:
Has anyone ever received anything ordered from this company? This is like the 100th complaint I've read on here about them not delivering on a purchased product.
Posted by MRM on 2007-03-15:
Its funny that the company can quickly charge your credit card but too slow to give your credit back.
Posted by Anonymous on 2007-03-15:
Would nice if there was a law forbidding credit charges until the item was actually shipped and a tracking number provided. Of course, that would be next to impossible to enforce.
Posted by Anonymous on 2007-03-15:
I can never quite get by the fact that anyone would purchase jewelry that they had never seen.
Posted by tnchuck100 on 2007-03-15:
Never tried it but how does this sound: If you don't have a tracking number 2 business days after the order, dispute the charge. If, and when, you receive a tracking number drop the dispute.
Posted by Anonymous on 2007-03-15:
USN's merchant account processor is not allowed to charge your card until order ships. They also have to give you your money back on a return within 30 days. If enough people file chargeback's USN could loose their account or get their discount rate increased. Always use a credit card when buying online. Don't let an online merchant bully you into using your checking or debit card account as you will have no recourse against shady companies like USN.
Posted by diamondgirl on 2007-03-29:
These people USN charge your credit card the minute you place the order, not when it is shipped, at this point in time, there is nothing anyone who lost money can do. This company is out of business, I was told this by the Calif. Attorney General. It was suggested we all get attorney's, they can do nothing for us.

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