Moving Van Lines Complaint - Refusal to pay for damaged items - damaged furniture
damaged furniture - Complaint
TAMPA, FLORIDA -- After moving our household from Florida to Nevada, Moving Van Line wanted only cash instead of a check and held our furniture hostage. They only partially delivered our items and even though we paid an extra $350.00 for special wrapping on fragile items, they were still damaged on arrival. Now the company won't take responsibility and their insurance company (Anthem Claim Management) denied our complaint because we signed a bill of laden when the furniture was delivered. We had to sign the bill of laden or they wouldn't unpack our goods from the truck. Only after signing and paying would the delivery men unpack our goods from their truck. They held our furniture hostage. Do not do business with this company! MOVING VAN LINES in Tampa, Florida.