Selective Health/Amacore Complaint - Health Insurance - Discount Plan

Review by sickofselective on 2007-03-15
CHARLESTON, WEST VIRGINIA -- I was called by a Selective Health Representative on a Saturday who was more than anxious to sign my son up for Health Insurance. It sounded good and she transferred me to the confirmation department which was recorded, when I heard it was a discount plan and I told them I did not want the plan I wanted Health Insurance, I was transferred back to the over helpful representative which assured me that it was Health Insurance. I had 30 days to review the policy or cancel and get a full refund. After getting off the phone I had a funny feeling and started investigating the company and saw that it is only a discount plan and has few providers. I also never received anything in the mail to review. I have tried contacting them to cancel the plan and I get transferred between the processing department and customer service and no employee will tell me if my account will be refunded. I put a dispute on my charge account and was informed even if I change my card number or cancel my account that I'm still responsible for the charges. This is a very DECEPTIVE COMPANY!
Comments:1 Replies - Latest reply on 2007-03-15
Posted by N. on 2007-03-15:
Who told you that you are still responsible? Doesn't sound like you are to me. Keep calling until you speak to someone with some intelligence and insist that the deal is terminated without any cost to you.

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