Dodge Complaint - Candy Apple Red Paint
MOUNT DORA, FLORIDA -- My 96 Dodge caravan had a special Candy Apple Red Paint job--$1000 extra. Within two years it began to fade, then deteriorate. Dodge dealers in Memphis said paint was not under warranty. Dodge dealers in Nashville said paint deterioration was "common" for Dodge. They would repaint it for $800 plus.
Dodge in Las Vegas said it was a mess but should have been corrected earlier. Took it back to Bob Dance Dodge in Florida but they said it was too late.
Granted, my moving around did not help but the Dodge boys really dodged the problem. They have major issues with their clear coat paint and will avoid any warranty responsibility. Letters to Dodge got vacuous responses and merely confirmed that Dodge will not honor their paint deterioration.
The Caravan is cheaply produced and has a lot of parts that deteriorate or break. A few of my repairs included the battery (three times), belt tensioner, door mirrors, rear mirror, all door locks, steering column, horn, light assembly. dash board, water pump, computer module, oxygen sensors and others.
Dodge makes good-looking cheaply built junk!
When my third MOPAR battery failed with 13 months left of the warranty they offered 78 cents toward a new one but only with a 13 month warranty. If I paid the full price ($90)they would offer a 60 month prorata warranty. This was a ADVANTAGE DODGE in Mount Dora. They use funny math and offered no help whatsoever. Bought an Interstate with better ratings for $60; with a PRORATA warranty. Dodge customer service said the warranty was only 12 months and they did not know of any prorata warranty. They are trained to mislead, deceive and simply avoid issue with their products.
The Dodge Consumer rep said that each dealer offers its own service and they are independent.
That was my first and LAST Dodge. Poor product/ poor service/ bad warranty/ no customer service.
Advice: Sterr clear of cheap cars that lack quality and service--Dodge is the leader here!